Who We Are and How We Can Help
We assist clients with arranging insurance for international transport and travel, and provide guidance on insurance terms and entry requirements applicable in different countries.
We operate in accordance with insurance distribution regulations and provide clients with all mandatory pre-contractual information prior to concluding an insurance agreement.
We assist clients with arranging insurance for international transport and travel, and provide guidance on insurance terms and entry requirements applicable in different countries.
We operate as a registered insurance agent in Poland and disclose mandatory information in accordance with insurance distribution legislation.
Before policy issuance, we discuss the territorial scope, insurance period, limitations, exclusions, and claims handling procedures.
Data collection → information verification → agreement of terms → payment → policy issuance and delivery of documents to the client.
Pursuant to Article 22 of the Polish Act of 15 December 2017 on Insurance Distribution, we provide the following information:
Insurance Agent Details
Company name: SINEDIS SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ
Registered address: ul. Dobrzańskiego Hubala 22D, 01-473 Warsaw, Poland
Insurance Agent Register Number: 11257162/A
Tax Identification Number (NIP): 5242953841
The register of insurance agents is maintained by the Polish Financial Supervision Authority (KNF).
Registration can be verified on the KNF website by selecting the entity type “Agent” and entering either the registration number or the agency name.
Scope of Activity
SINEDIS SP. Z O.O. conducts insurance distribution activities within Section II “Other Personal and Property Insurance Classes” in accordance with the appendix to the Act on Insurance and Reinsurance Activity.
Insurance Undertaking
The agent acts on behalf of:
Towarzystwo Ubezpieczeń i Reasekuracji “WARTA” S.A.
Address: rondo Ignacego Daszyńskiego 1, 00-843 Warsaw, Poland
Claims notification hotline: +48 502 308 308 (call charges depend on the operator’s tariff).
Authority of the Agent
The agent’s authority is confirmed by a separate power of attorney document.
The scope of authority may also be verified through the KNF register by selecting the agent and the “Pełnomocnictwa” section.
Agent Remuneration
In connection with the conclusion of an insurance agreement, the agent receives commission-based remuneration included in the insurance premium.
The agent may also receive other financial or non-financial benefits related to insurance distribution activities and participation in programmes intended for insurance agents.
Information on Capital Links
The agent does not hold shares or stocks in TUiR “WARTA” S.A. representing at least 10% of voting rights.
Likewise, TUiR “WARTA” S.A. does not hold shares or stocks in SINEDIS SP. Z O.O. representing at least 10% of voting rights.
Complaints Related to Insurance Coverage
Complaints concerning insurance coverage may be submitted to WARTA using the following methods:
1. In writing on paper:
by mail to: skrytka pocztowa 1020, 00-950 Warsaw, Poland, or in person at any WARTA customer service office.
2. In electronic form:
to the electronic delivery address AE:PL-12869-16149-GHRES-21 or via the form available at www.warta.pl/reklamacje.
3. Orally:
by telephone at +48 502 308 308 or verbally for the record at WARTA offices.
Complaint Handling Period
WARTA reviews complaints within 30 days from the date of receipt and provides a response in writing or electronically, depending on the method used to submit the complaint.
In particularly complex cases, the deadline may be extended to 60 days, of which the complainant will be informed in advance.
Complaints Not Related to Insurance Coverage
If a complaint does not directly concern insurance coverage, the client may contact the agent directly:
SINEDIS SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ
Registered address: ul. Dobrzańskiego Hubala 22D, 01-473 Warsaw, Poland
If you require insurance coverage or additional information, please contact us — we will clarify the insurance terms, required documentation, and further steps of the application process.